Counterpath Bria 3.0 for Windows User Guide – Enterprise Deplo Bedienungsanleitung PDF herunterladen (Seite 22)

CounterPath Corporation

3.6 Transfering a Call

Basic (Unattended) Transfer – Transfer this Call

You can transfer a call to any number without first speaking to the other person. The call will be

• If you hang up immediately and the other person does not answer, the person you are transferring will have

to hang up.

• If you do not hang up immediately and the other person does not answer, the call will come back to you

Type a name or number, or drag a contact

into the field.

Then click Transfer Now.

Click the Transfer button

The call is put on hold and a call entry field appears.

The call may end immediately.

Or it may show “calling”, In this case, do not

hang up immediately: if the other person does

not answer, the call will come back to you.

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Enterprise Deployments 1
Contents 3
1 Introduction 5
2 Installation and Setup 7
2.3 Starting Bria 8
2.4 Configuring Bria 9
2.5 Setting up a Contact List 10
2.6 Troubleshooting 11
2.7 Checking for Bria Updates 11
CounterPath Corporation 12
3Using Bria 13
The Bria Menu 14
USB Device Alert 14
3.3 Placing a Call 15
Call entry field 16
Click to place the call 16
Auto complete suggestions 16
Selecting the Account to Use 17
Placing another Call 18
Hiding your Identity 18
3.4 Handling Incoming Calls 19
Auto Answer 20
Ending a Call 21
3.6 Transfering a Call 22
3.7 Handling Video Calls 24
Adding Video 25
Other Party Adds Video 25
Pausing and Resuming Video 25
3.8 Conference Calls 26
Managing the Conference 27
Video Conference Calls 28
3.9 Voicemail 29
3.10 Forwarding Calls 29
3.11 Instant Messaging 30
Conference IM—Group Chat 31
Viewing the IM Archive 32
Sending Files 33
Receiving Files 33
3.13 Viewing Your Workgroup 34
4 Using Resources 35
Populating the Contact List 36
Exporting Contacts 37
Managing Contacts and Groups 38
Changing Contact Information 39
Moving or Deleting a Contact 39
Adding a Contact 40
Deleting a Contact 40
Managing Groups 40
Using Contacts 41
4.2 History Tab 42
4.3 Sharing Online Status 43
Setting the Presence Account 44
Setting your Online Status 45
4.4 Directory Tab 47
5 Configuring Bria 49
5.2 Configuring Preferences 52
Preferences – Devices 54
Preferences – Network 57
Preferences – Audio Codecs 57
Preferences – Video Codecs 57
Preferences – Media Quality 58
Preferences – Directory 59
Preferences – Call Automation 59
Preferences – Contact Storage 59
Preferences – Advanced 60
A Troubleshooting 61
Testing Audio Quality 63
Diagnostics 64
B Application Hot Keys 65
C Contact List Headings 66
D Other Ways to Run Bria 67
E Glossary 68

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