Counterpath Bria 4 Windows User Guide - Retail Deployments Bedienungsanleitung Seite 24
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Attended Transfer – Call then Transfer
You can first speak to the target (the person you are transferring the call to), then click Transfer Now to
complete the transfer.
Click the Transfer button
Type a name or number, or drag a contact into the field
Then click Call First
The call is put on hold and a call entry
field appears
Bria phones the
new person
You can hang up the
second call and return to
the first call
If the button does not show “Call first”, click the
down arrow and select Call First. You can also
permanently change the option that appears on the
button; see page 86.
When you are ready, click Transfer Now.
The call panel closes
Or if the other person does
not want to take the call,
click Cancel and return to
the first call
When the other person answers, the
Transfer Now button is enabled
- Bria 4 for Windows User Guide 1
- Retail Deployments 1
- Contents 3
- 1 Introduction 5
- 2 Installation and Setup 7
- Subsequent Startups 8
- 2.3 Configuring Bria 9
- Populating your Contact List 10
- 2.4 Troubleshooting 11
- 2.5 Checking for Bria Updates 11
- 2.6 Managing Bria Licenses 11
- 7. Click Done 12
- 3 Making Phone Calls 13
- The Bria Menu 14
- 3.3 Placing a Call 15
- 6045551212PPP44; 16
- 6045551212PPPPPP1PP3PP2; 16
- 6045551212XXX44; 16
- Letters to Numbers 17
- Placing another Call 18
- 3.4 Handling Incoming Calls 19
- Auto Answer 20
- Disabling Call Waiting 20
- Add as Contact 21
- Place another call 21
- Encryption 22
- Ending a Call 22
- 3.6 Transfering a Call 23
- 3.7 Handling Video Calls 25
- Pausing and Resuming Video 26
- 3.8 Conference Calls 27
- From an Existing Call 28
- Managing the Conference 29
- Video Conference Calls 30
- 3.9 Voicemail 31
- 3.10 Forwarding Calls 31
- 3.11 Viewing Your Workgroup 32
- Receiving a Request to Join 33
- 4 Other Bria Features 35
- Receiving an IM 36
- 4.2 Sending a Broadcast IM 37
- Starting a Group Chat 38
- Managing a Group Chat 39
- Leaving a Group Chat 39
- 4.4 Chat Rooms 40
- 4.5 Viewing Messages 41
- Sending Files 42
- Receiving Files 42
- 4.7 Sharing your Screen 43
- 4. Restart Bria 44
- Inviting Participants 45
- Inviting by Sending an Email 46
- Combining Methods 48
- Starting a Session 49
- Managing a Session 50
- Generating a New Session ID 51
- Receiving an Invitation 52
- 5 The Contacts Tab 53
- Exporting Contacts 55
- Adding a Contact 57
- Field Description 58
- Modifying the Contact List 60
- 5.3 Using Contacts 61
- 5.4 Sharing Online Status 62
- Sharing Online Status 63
- Setting your Online Status 65
- 5.5 Privacy 68
- 6 Using Other Resources 69
- 6.2 Favorites Tab 70
- 7 Configuring Bria 71
- XMPP Account 73
- Presence 80
- When You Are a Supervisor 82
- INVITEs that are for 85
- Outlook Account 88
- 7.2 Configuring Preferences 90
- Preferences – Privacy 92
- Preferences – Devices 93
- Preferences – Shortcut Keys 95
- Preferences – Audio Codecs 96
- Preferences – Video Codecs 97
- Preferences – Directory 98
- Preferences – Calls 99
- CounterPath Corporation 100
- A Troubleshooting 101
- Testing Audio Quality 102
- Diagnostics 103
- B Application Hot Keys 104
- C Dial Plan 105
- Valid Content 106
- Transformation Keywords 107
- Order of Transformations 107
- Results of the Comparison 108
- C.2 Examples 109
- D Contact List Headings 111
- E Other Ways to Run Bria 112
- E.2 From the Command Line 113
- F Glossary 114
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